Why is my index page not loading?

You need to make sure you upload all of your content into the public_html directory. If you put your content in the public_html directory and our default new account index.shtml page is still loading when you goto your website, you will need to remove the index.shtml file in that directory before your index page will load.

Was this answer helpful?

 Print this Article

Also Read

How to create FTP accounts

To create a new FTP account from the cPanel, please click the FTP Manager icon. Select the FTP...

Changing primary domain name assigned to your package and cPanel

Once a domain is assigned to be the primary domain for the package it is tied to many automation...

How do I access my accounts cPanel©?

All clients can access their hosting cPanel© account by visiting the following links:...

How do I create custom error pages

Error pages are served to Internet users when any one of a variety of errors occur, such as when...

Creating Backups

What are Backups?Backups allow you to download (to your computer) a zipped copy of either you...