Why is my index page not loading?

You need to make sure you upload all of your content into the public_html directory. If you put your content in the public_html directory and our default new account index.shtml page is still loading when you goto your website, you will need to remove the index.shtml file in that directory before your index page will load.

Was this answer helpful?

 Print this Article

Also Read

Parked Domains

What are Parked Domains? Parked Domains are really domain pointers that allow you to "point" or...

What are some common error codes

Here is a list of many common error codes:   Succesful Client Requests: 200 OK201...

How to create FTP accounts

To create a new FTP account from the cPanel, please click the FTP Manager icon. Select the FTP...

Becoming Familiar And Navigating Around in CPanel

Lets learn about cPanel, and how to navigate it's many pages and functions. Making sure that...

How do I access my accounts cPanel©?

All clients can access their hosting cPanel© account by visiting the following links:...